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5 Best SaaS Retention Platforms — Top Picks
Interested to pick the best SaaS retention platforms to re-engage with your existing customers? Retaining a customer is easier than acquiring a new one for any businesses. It costs very less to reduce the churn rate than bringing the newer leads. You can use the best SaaS retention tools to make your customer renew their subscription or purchase a new product without fail.
UserTesting
UserTesting tool can be used to test new product ideas through a series of tests or interviews.
With this tool, you create test cases that simplify your workflow and help you deal with the most common issues. It’s also great for limited time employees — without having to spend days or weeks manually testing the product.
You can then schedule tests from any time and easily see the team with their progress.
Heap
Heap is a start-up that has developed a machine learning tool to help companies analyze customer behaviors and identify any problems with their current product. This service is available in two different options: Heap Lite, which simply monitors and reports on how customers are using the product, and Heap Premium, which goes into more detail by analyzing the…
